CUSTOMER SERVICE

CUSTOMER SERVICE


At Fletcher Car Care, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Fletcher Car Care. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Fletcher Car Care, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Fletcher Car Care focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Fletcher Car Care, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2005, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 828-650-0974 or email us.



Reviews

Quote reviewiconHonest and Professional
Car & Truck Care, near Fletcher, NC

Always takes great care of me. Honest shop. Great mechanics who have worked there for years. Have taken multiple cars there and have never had any problems or incidents. Couldn't recommend a better car place. And they are so convenient to me, just keep winning.

Quote reviewiconGreat Job
Brakes, near Fletcher, NC

Excellent place if you need some work done on your vehicle. Honest persons who are up front on things. Do everything you can to keep you safe and on the road without breaking the bank! Great job guys Two thumbs up.

Quote reviewiconHighly Recommend
Car & Truck Care, near Fletcher, NC

This is the second time I have used fletcher car care for what I consider major repairs. Matt helped get a wrecker and stayed in touch with me keeping me aware of everything going on. The work was done quickly and as inexpensively as it could be done. I will definitely use them again. They have my trust. I recommend them highly

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