REVIEWS

REVIEWS


You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Fletcher Car Care:

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Great place for car care. Very professional and clean area to wait. Highly recommend



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Great place! Thanks for taking care of me today. Will definitely recommend to others.



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This shop is top-tier. The services rendered, over the course of 6 years for my family and I have always been exceptional and thus far without mistake or slack. Always professional and down to earth, and desiring to be helpful and informative. And clear. And, importantly--HONEST! I'm a transplant from NJ and we had a similar great neighborhood auto mechanic business (shoutout Bill's Ineffable Automotive Rehabilitation in Metuchen) but that's neither here nor there. Fletcher Car Care is worth trying out!



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Very good service.



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Wonderful people that took care of my car :)



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As a mechanic myself, I tend to have a pretty good feel for good shops and bad ones. This is a good one. Nobody else in the area was willing to accept a steering knuckle and press out an old bearing and press a new one in. Matt said no problem and handled it. Good folks here and id absolutely drive the 30 min to see them next time i run into something that requires shop equipment.



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Great service and great people. Can always fit me in whenever I need something done.



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Had an issue with my car when I went to pick it up (something wasn't put back together right) and they were able to quickly and professionally figure out the problem and get me back on the road within 10 minutes. Great price and timely service



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Great people



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Great service and a great price



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Always great service. See Matt



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Would give these guys 6 stars if I could. Was very nervous to finally take my high milage Jeep wrangler to a shop I was new to. That was very quickly not a concern. They were very fast, very honest, and were more than fair with the price, especially for the scope of work that ended up happening. Not to mention all the employees were extremely great. I would always call in as "the guy with the white jeep" for updates and constantly checking in on the status, and was pleasantly surprised with the speed. They did not ever try to upsell anything, and were great about finding the best and most affordable solution possible. I ended up needing to have my blown head gasket replaced, among many other things that come with a 230k mile Jeep. While they were in there they tuned up the Fuel injection system which I know from They also saved me lots of time and head aches for fixing a locked up front brake, and even managed to get on the new Hub bearings that I had sitting in the back seat, done much faster and better than what I would have done myself. All in all, they got a very high milage, primarily offroading Jeep up and running in no time. This is 3 months after the fact, and wish I would have taken it to them sooner. Will actually be taking my wife's car into them shortly. I am new to the area, but lucked out finding a place that I will continue to go to.



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Matt is great. He went out of his way to find a remanufactured part for my Camry that saved me a lot of money.



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Matt at the front desk is always super helpful. Would not take any of my cars to anyone else. They also take care of our company vehicles. Great team !



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I have been using Fletcher Car Care for quite a while. They are one of the most honest repair shops I have ever dealt with. They care about you more than making a buck. They have knowledgeable, friendly employees. they are quick with repairs and offer fair pricing.



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Very friendly staff! Lobby was clean and comfortable. Definitely recommend this place.



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Great! My tire pressure light came on and they were so nice. Checked them immediately. Probably took 10 minutes and I was on my way again.



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The customer service at FCC is outstanding. I've always been pleased with their service, but this time they went above and beyond their normal great service to get my car back to me.



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I was involved in an accident while vacationing in The area . I called this shop to see if they could check over my vehicle before I continued on my vacation. They were super nice and worked me in on a busy Friday !! From the receptionist that answered the phone to the technician that checked over my car they were all amazingly nice and helped ease my mind that I continue on with my travels !!



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I've used their services on multiple occasions. They're very professional. I'd definitely recommend them all around.



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They treat you just like family and are always available and helpful!



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Fletcher car care is a fantastic place to take your car. The service is beyond friendly. From pulling my car up to the door, sanitizing my keys, sanitizing my credit card and asking about my weekend. They are upfront about pricing. In fact, the actual amount came in below the estimate. They fixed my car and it runs smoothly. There is a lot to say for a mechanic that treats you with respect and is trustworthy. Thank you!



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Great folks to work with! Had valve cover threads stripped and they were able to fix it with a heli coil. They were great to work with and very upfront and honest. Highly recommend this place for your vehicle!



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Always have a good experience at this place. You Guys are honest and hardworking and I'll continue to support... excellent service overall!



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This is the second time I have used fletcher car care for what I consider major repairs. Matt helped get a wrecker and stayed in touch with me keeping me aware of everything going on. The work was done quickly and as inexpensively as it could be done. I will definitely use them again. They have my trust. I recommend them highly



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Always takes great care of me. Honest shop. Great mechanics who have worked there for years. Have taken multiple cars there and have never had any problems or incidents. Couldn't recommend a better car place. And they are so convenient to me, just keep winning.



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Excellent place if you need some work done on your vehicle. Honest persons who are up front on things. Do everything you can to keep you safe and on the road without breaking the bank! Great job guys ?? two thumbs up.



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My wife and I have only had cars inspected here, but it doesn't take more visits to see that this is a quality garage. Everybody we have spoken to here is extremely friendly, the waiting room is very clean and nice, and scheduling an appointment was a breeze. While sitting in the waiting room, all of the conversations with customers were very reasonable, fair priced, and most importantly, HONEST! I'm talking about things like offering customers multiple options for a repair, fair labor rates, and getting multiple mechanics' opinions on repairs before suggesting the best fix. Whenever I need a mechanic, I will be going to Fletcher Car Care.



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Great team. Excellent work. Will return when need be.



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The number one worry on everyone's mind when looking for a mechanic is trust. Can I trust this place? Will they offer me the full story of my car problems? Or will they try to pull a fast one on me? Rest assured with Fletcher Car Care. From my very first interaction with these guys, I have had nothing but positive experiences that I have openly shared with friends and family alike. From the front end with Jennifer and Matt, two charismatic, friendly, knowledgeable, and kind individuals, to each and every hard working mechanic in this shop, you will find every experience comforting. These are true professionals. I would never have anyone but this fine team work on my car, because the work is nothing short of perfection.



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These guys are absolutely the best Matt and Neal will take care of you no matter what it takes great place to do business!



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Great dependable service, and great people.



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So glad I found this place! I'm usually skeptical of mechanics until I know they aren't going to rip me off and my experience was wonderful at this place. These guys actually seem to care about what they do which is becoming more rare in today's world.



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Awesome crew! Professional and gets the job done every time with a good value. I highly recommend!



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These guys really know what they're talking about. They informed me on what my car was due for based on the mileage. They even told me what could wait and what I should address immediately. I really felt comfortable with them. I recommend highly!



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Recommended by a friend and now I recommend them highly myself. Great service, friendly, honest, deal easily and quickly with both major and minor car issues.



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The people were courteous and professional. Their prices were reasonable.



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Professional and informative doesn't even start on how great these people perform. I have had my 1967 Mustang in there today and not only did they get her running again but educated me as well. Neil, Jennifer, and their team made me feel very comfortable and confident that i had made the right choice doing business with them....Fletcher Care Car hands down pros.



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Great & honest guys! Reliable service plus Chevy is a great addition!



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Awesome place, wonderful great people, very nice to work with. To great job.



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Fletcher Car Care is absolutely my trusted mechanic. They truly understand the concepts of integrity and effort. Their prices are reasonable and I feel I can trust them to find the best solution every time I go there!



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Highly trustworthy mechanics! You rarely hear that said, but it is true here. Time and again, they've proved it to us. My wife always came away from there with realistic repairs and charges. I grew up around garages and my BS detector is pretty spot on. When I had suspicions about a recommendation from another mechanic I brought my car here and they confirmed that it was overkill. I go nowhere else anymore.



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These guys are great. I'll come back



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Great place for inspections.



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Great experience



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Thank you for taking care of my car today, which was misdiagnosed somewhere else. I highly recommend using this locally owned business ~ they are trustworthy, they stand behind their work, and their customer service is great!



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The best repair shop in WNC



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Fletcher Car Care is a rare business in the automotive industry. Their ethics and desire to satisfy the customer are second to none. I recently brought my daughters 2015 Jeep in for service as the check engine light had came on. They addressed the issue and she went on her way. A couple of months later the check engine light came on again. The car was returned to Fletcher (coordinated by them) where they investigated the issue further and determined there were some issues undetected in the first visit. Neal, the manager, personally took ownership of the case right from the start and was not satisfied until he and several others in the shop, including the owner, had tested her car thoroughly. I feel this level of customer service should not go unrecognized. I highly recommend Fletcher Automotive to anyone looking for a reputable, stand up shop for their automotive needs. Thank you Neal and everyone else involved with my case. --MB--



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Really great guys over there. They are always super knowledgeable and know what they are talking about. They stand behind their work and are always straight up with what needs to be done. I've been taking my cars there for years.



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Great place to get your car worked on highly impressed being a mechanic myself!



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I cannot thank Fletcher Car Care enough for their superior service today. Our Sports Trac lost power on the last day of our mini vacation here in town just up from their shop and though they were busy, they made it a priority to diagnose the alternator and replace it on the spot to ensure we could continue home the next day .Thank you all very much!



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Love this place! They check everything and tell me when something is off but never touch anything without making sure I want to proceed. I NEVER feel pressured by their suggestions. When I get major repairs, they remind me of the warrenty on their work which few places offer. Car repairs are expensive period but, in my experience here, they do what they can to keep the cost down without sacrificing quality or service.



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They are so friendly and helpful. We were traveling from Beaufort South Carolina to Memphis Missouri after visiting our son & family, when 1 of our tires started losing pressure. We pulled off the interstate at Fletcher NC and happen to see Fletcher Car Care. They were more than happy to help us. They fixed our tire very quickly and we were back on the road in no time. Thank you so much! I would very highly recommend this establishment. GREAT people!!!!!!



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Professional, Friendly and Accommodating



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Best Auto Garage in Fletcher NC. Very accommodating, polite and customer friendly. Not to mention their quality of workmanship is unsurpassable. When you need your vehicle repaired, trust Fletcher Car Care.



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REPLACED FRONT BRAKES/PADS/ROTORS; OIL CHANGE Hey ladies-this review is especially geared to you! Fletcher Car Care is family owned, and ALL the guys here are just wonderful, and they will treat you with respect! They will take the time to explain things very clearly as to what is needed, and NOT try to rack up cost with work or parts you don't need. They have a bent on looking out for us ladies, so we won't get taken, and of course-won't hesitate to come back again next time. They are also huge on Customer Service, and the whole place is really clean!! They stand behind all their work with a 24/24 Months/Miles Warranty. They prefer to get it right the first time! Thank you so much!!



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One of the few honest auto mechanics in this area



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This is the only place I will ever take my vehicles to to be worked I'm! Joe & Neal are the BEST!!



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I trust these guys to tell me the right things about my vehicle. They make suggestions where needed but aren't pushy. I appreciate that they don't talk down to me because I'm a woman.



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The only place I trust with my vehicles.



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Fantastic service! Used these guys for a few repairs and they've done a great job. Most recently got my brakes done and they charged half of what Clark Tire does. Highly recommend!



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Awesome group of guys. Hard to find a quality shop. These guys are it. They know me, they know my truck and they know how much I love my truck.



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Professional and on time



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Great auto shop. Great owners and staff.



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This place is amazing! It was honestly the best service I've ever experienced at any auto shop. They're quick, honest, knowledgeable and extremely fairly priced. The guys are really nice as well and take time to talk to you if you have any questions. Highly recommend this place for any auto needs!



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Joey and the other guys have always taken care of my car for over 10 years and counting.I Have 1999 year car and no problems..best place ever..the will treat like family and will do you right



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Nice people



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The shop is great. Very knowledgeable staff and super friendly. Good prices and they give you options in what you want and need according to budget. I highly recommend them



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Great shop with professional honest people.



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Super service "with a smile" here. I go here annually for my car inspection and they have always been prompt, efficient, friendly and honest. What more could you want in a car mechanic? (Oh yeah. ..donuts, which they sometimes have if you get there early!)



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When other mechanics recommend Fletcher Car Care, you know that they are tops at their game!



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They give great service & have great prices. Glad I found this place & I'm always recommending them to everyone. So stop by & see what they have to say.



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Hands down the most pleasant experience I've ever had with any shop. The mechanics were friendly, knowledgeable, and went above and beyond to point out things that would cause issues in the future. Prices are very reasonable, and the waiting area is very clean and even had toys to keep my toddler occupied. Will 100% recommend them to everyone.



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The amazing team treated me so well, handled my car as if I would! Definitely will recommend this Shop! Thank you guys!!!!!



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They know what they're doing. They built a new engine for my moms 04 4Runner because she didn't want a new one, and it runs great. They also give great advice about pre-purchase inspections, and I used to take my old car in for regular oil changes and maintenance .



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We have been taking all of our vehicles here for quite some time for oil changes, inspections and other misc repairs. The owners are great, prices are right and the job is always well done. I will refer everyone that needs work done to their vehicle to Fletcher car care!



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Deserve 10 stars. Always make sure my wife's vehicles are taken care of.



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It's rare to find car people that honestly care about the customer but these guys are top notch! I brought my car in and they worked around my schedule as well as recommended me to a specialist to fix the problems I was facing. Definitely 5 stars!



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Fletcher Car Care is great. They definitely deserve more than one five star review. Always completely upfront, honest, and friendly. Very fair prices too, as well as top notch customer service. I get all my service done here and they do a great job.



reviewiconHonest and Professional
Car & Truck Care, near Fletcher, NC

Always takes great care of me. Honest shop. Great mechanics who have worked there for years. Have taken multiple cars there and have never had any problems or incidents. Couldn't recommend a better car place. And they are so convenient to me, just keep winning.



reviewiconGreat Job
Brakes, near Fletcher, NC

Excellent place if you need some work done on your vehicle. Honest persons who are up front on things. Do everything you can to keep you safe and on the road without breaking the bank! Great job guys Two thumbs up.



reviewiconHighly Recommend
Car & Truck Care, near Fletcher, NC

This is the second time I have used fletcher car care for what I consider major repairs. Matt helped get a wrecker and stayed in touch with me keeping me aware of everything going on. The work was done quickly and as inexpensively as it could be done. I will definitely use them again. They have my trust. I recommend them highly



My wife and I have only had cars inspected here, but it doesn't take more visits to see that this is a quality garage. Everybody we have spoken to here is extremely friendly, the waiting room is very clean and nice, and scheduling an appointment was a breeze. While sitting in the waiting room, all of the conversations with customers were very reasonable, fair priced, and most importantly, HONEST! I'm talking about things like offering customers multiple options for a repair, fair labor rates, and getting multiple mechanics' opinions on repairs before suggesting the best fix. Whenever I need a mechanic, I will be going to Fletcher Car Care.



reviewiconGreat Service
Car & Truck Care, near Fletcher, NC

I was involved in an accident while vacationing in The area . I called this shop to see if they could check over my vehicle before I continued on my vacation. They were super nice and worked me in on a busy Friday !! From the receptionist that answered the phone to the technician that checked over my car they were all amazingly nice and helped ease my mind that I continue on with my travels !!



reviewiconFantastic experience
Car & Truck Care, near Fletcher, NC

Fletcher car care is a fantastic place to take your car. The service is beyond friendly. From pulling my car up to the door, sanitizing my keys, sanitizing my credit card and asking about my weekend. They are upfront about pricing. In fact, the actual amount came in below the estimate. They fixed my car and it runs smoothly. There is a lot to say for a mechanic that treats you with respect and is trustworthy. Thank you!



reviewiconProfessional and Knowledgeable
Car & Truck Care, near Fletcher, NC

Professional and informative doesn't even start on how great these people perform. I have had my 1967 Mustang in there today and not only did they get her running again but educated me as well. Neil, Jennifer, and their team made me feel very comfortable and confident that i had made the right choice doing business with them....Fletcher Care Car hands down pros.




Reviews

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Great place for car care. Very professional and clean area to wait. Highly recommend

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Great place! Thanks for taking care of me today. Will definitely recommend to others.

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This shop is top-tier. The services rendered, over the course of 6 years for my family and I have always been exceptional and thus far without mistake or slack. Always professional and down to earth, and desiring to be helpful and informative. And clear. And, importantly--HONEST! I'm a transplant from NJ and we had a similar great neighborhood auto mechanic business (shoutout Bill's Ineffable Automotive Rehabilitation in Metuchen) but that's neither here nor there. Fletcher Car Care is worth trying out!

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