CUSTOMER SURVEY

FLETCHER CAR CARE

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Fletcher Car Care is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Fletcher Car Care we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Reviews

Engine Maintenance, near Fletcher, NC

Very professional Staff, Super Clean/Tidy waiting area and reasonable Labor prices! Will definitely use this Awesome Shop again!!

J.Looney, 02/21/2024

Electrical Services, near Fletcher, North Carolina

I took my car to FCC with a battery issue that was diagnosed as needing to be replaced by a roadside service mechanic. The FCC tech charged the battery and found it to be in good condition. They gave me the option to replace the battery or trust that their diagnosis of the battery was correct (saving me a significant amount of money). I've dealt with FCC for several years and have always found them to be efficient, professional, and fair.

John Konselman, 11/21/2023

Great place for car care. Very professional and clean area to wait. Highly recommend

Cindy W

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